
Place Your Order
Pick your bag size, choose a pickup date and time window. Takes less than 2 minutes.
We pick up, wash, fold, and deliver back to your door — fresh and ready within 24 hours. No trips to the laundromat. Ever again.
It really is that simple.

Pick your bag size, choose a pickup date and time window. Takes less than 2 minutes.

Our driver arrives at your door during your chosen time window and collects your laundry bag.

Your clothes are washed with premium eco-friendly detergents, dried, and folded with care.

Clean, fresh, folded laundry delivered back to your door within 24 hours of pickup. Every time.
Everyday clothing, bed linens, towels and more — washed, dried and folded by a Montréal-based team that cares.
Our core service: your laundry washed at the right temperature with premium eco-friendly detergents, dried gently and folded with care. Everyday clothing, bed linens, towels and similar items all welcome.
Every order · 24h turnaroundHolds ≈ 20 lbs / 9 kg — perfect for a week of everyday clothing.
$28 flatHolds ≈ 30 lbs / 14 kg — ideal for families or bulkier items like sheets and towels.
$33 flat · Best valuePremium, biodegradable detergents — tough on stains, gentle on fabric. Standard on every order.
Always includedFollow every order in real time: Picked Up → Cleaning → Out for Delivery → Delivered.
Every step, liveHeads-up: we don't accept dry-clean-only garments, leather or suede, or heavily soiled items needing special treatment — everything else, bring it on.
Handing over your favourite clothes takes trust. Every Washly order is insured from the moment we pick it up to the moment we deliver — and you can watch it move through every step, live.
Your clothes are covered from pickup to delivery. If anything ever goes wrong, we make it right.
Watch your order move through every step — picked up, cleaning, out for delivery — live.
Premium, biodegradable detergents that are tough on stains and gentle on fabric.
Real people, fast replies — Monday through Sunday, 9AM to 9PM. Average response under 15 minutes.
Free pickup & delivery on every order. No minimum — one bag is fine.

≈ 20 lbs / 9 kg
Perfect for a week of everyday clothing.

≈ 30 lbs / 14 kg
Ideal for families or bulkier items like sheets and towels.
Extended delivery +$4.99 for addresses over 30 minutes away — always shown before you confirm.
3 bags / month
4 bags / month
5 bags / month
All plans include professional wash & fold, free pickup & delivery, and 24-hour turnaround. Unused bags don't roll over — schedule pickups through the month to get the most from your plan.
We serve every Montréal neighborhood. Extended delivery available for outlying areas (+$4.99 for addresses over 30 minutes away).
Tailored solutions for businesses of all sizes — so your linens are always fresh and your team never thinks about laundry.
Recurring pickups built around your operating hours — daily, weekly, or on demand.
The more you wash, the less you pay. Custom rates matched to your monthly volume.
One point of contact who knows your business — no tickets, no waiting queues.
For a quote, email us at partnerships@washlymtl.com — tell us your business type and rough weekly volume, and we'll come back with a tailored proposal.
Place orders, track your laundry in real time, and manage your subscription — your first pickup is less than 2 minutes away.
Everything you need to know about Washly.
24 hours from pickup to delivery. We pick up your laundry, wash, fold, and return it to your door the next day.
The Standard bag holds approximately 20 lbs (9 kg) — great for a week of everyday clothes. The Large bag holds approximately 30 lbs (14 kg) — ideal for families or bulkier items.
No minimum — one bag is fine. And never any hidden fees: the only extra is the $4.99 extended delivery fee for addresses over 30 minutes away, which is always shown before you confirm.
We use premium, biodegradable, and eco-friendly detergents that are tough on stains but gentle on your fabrics.
No worries! Just reschedule anytime through the app. If you're on a subscription plan, your bag credit stays with you and doesn't expire.
Yes, absolutely. Cancel anytime with no fees or penalties. You keep access to all your remaining bags until the end of your current billing period.
Unused bags do not roll over to the next billing cycle. We recommend scheduling pickups throughout the month to make the most of your plan.
The Washly app provides real-time status updates for every order: Picked Up → Cleaning → Out for Delivery → Delivered. You'll also receive push notifications at each step.
We accept everyday clothing, bed linens, towels, and similar items. We do not accept dry-clean-only garments, leather or suede items, or heavily soiled items requiring special treatment.
The fine print, minus the fine print — so every order is fair for you and for us.
Orders must be placed at least 2 hours before the desired pickup time. Cancellations made less than 1 hour before the scheduled pickup may be subject to a cancellation fee. Washly reserves the right to reschedule in the event of unforeseen circumstances (weather, road closures) — we'll always notify you first.
We treat every garment with professional care. Washly is not responsible for pre-existing damage, color bleeding due to fabric incompatibility, or items left in pockets. We recommend not sending delicate or irreplaceable items. Our liability is limited to the value of the service rendered.
Every bag is weighed and photographed at intake, and orders are tracked end to end. Any claim for damaged or missing items must be reported within 48 hours of delivery, with photos, and is assessed against the intake record. This protects honest customers — and protects us from claims for items that were never in the bag.
Please don't place cash, jewelry, electronics, documents, keys or other valuables in your laundry bag — Washly cannot be held responsible for such items. We also refuse hazardous, heavily contaminated or biohazardous items for the safety of our team.
All payments are processed securely through the Washly app — our drivers never collect cash or request e-transfers. Refunds are assessed case by case and issued within 5–7 business days. Fraudulent payments, abusive chargebacks or repeated false claims may result in account suspension.
Your personal data is used solely to provide and improve our service, stored with industry-standard encryption, and never sold to third parties. You can request access, correction or deletion of your data anytime at support@washlymtl.com — we respond within 30 days.
By using Washly's services you agree to these terms, which we may update from time to time. These terms are governed by the laws of the Province of Quebec and the federal laws of Canada, and any disputes shall be resolved in the courts of Montréal, Quebec.
Washly only communicates from @washlymtl.com email addresses and inside the app. We will never call you to ask for your password, gift cards, cash, or an e-transfer. If someone does, it's not us — please report it to support@washlymtl.com.
Real people, fast replies — 7 days a week, 9AM–9PM. Average response time: under 15 minutes.